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Discount Bicycles Warranty

For warranty claims, we will promptly repair or replace the damaged component at no cost to you.   Please do not return goods to us before first contacting us.  

It is the customers responsibility to return and collect the items under warranty.  We can arrange collection and redelivery.  Call the office for prices for this service  020 7733 7755.

Please note, no bike in indestructible and it is up to the owner to ensure that his or her bicycle is fully serviced at least every 500 miles of normal road use.

Warranty claims for wear and tear, abuse, readjustment, tightening or realignment can not be considered.  Discount bicycles will only accept warranty claims for materially defective goods where it can be proved that the item was supplied in a defective condition.

The length of warranty is dependant on the model of bicycle or component purchased.  If you are unsure of the length of warranty provided please phone us on 02077337755

Every product on our website has a minimum of 1 year warranty

All warranty claims must be submitted in writing or by email

A copy of the original receipt must accompany any warranty claim

The following items are excluded from any warranty claim

Inner Tubes,  Tyres,  Brake Cables,  Gear Cables,  Light Bulbs,