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Security

Our Safeguards
We have taken appropriate measures to ensure that your personal information is not unlawfully processed. We pay close attention to security. First, we focus significant time and resources to ensure that user accounts and information are not misused by Discount Bicycles employees. A limited set of employees are authorized to access user accounts, they are educated about the importance of maintaining user privacy, and their access to user accounts is recorded. Our employees are also contractually required to access accounts and log data only for quality, security, audit, and other internal business purposes.

Second, we implement technology and procedures to try to make sure that external parties cannot access or modify users’ personal information on our servers. Discountbicycles.co.uk uses industry standard technologies, procedures and practices to safeguard the confidentiality of your personal identifiable information, including "firewalls" and Secure Socket Layers. Discountbicycles.co.uk treats data as an asset that must be protected against loss and unauthorized access. However, no information transferred over the Internet or wireless network can be guaranteed to be completely secure. We employ many different security techniques to protect such data from unauthorised access by users inside and outside the company.

We will not be transferring your personal information outside of the European Economic Area unless otherwise specifically advised.

Payment Pages
Our payment pages are handled by a payment service provider(PSP). Our current PSP cardsave includes very high levels of internet and physical security to ensure sensitive information is never compromised. This means we do not have access to your card details or other sensitive information and if for any reason our servers or databases are breached your card details will be safe and secure on our PSP systems. For more information about our PSP please visit www.cardsave.com

Cardsave Security Measures
The possibility of obtaining sensitive information from the cardsave database is minimised due to high levels of encryption; firewall security and the measures taken to ensure the information is indecipherable.
  • Credit/debit card details are secured within 128-bit encrypted sessions.
  • Sensitive information is stored on a heavily encrypted database that is protected by multiple government approved firewalls.
  • Additional security measures include a security key that is used to produce an MD5 hash value. Hash values are often used as digital signatures as they cannot be reversed to obtain the original information. They allow the receiver to validate that the information received is identical to that sent.

Cardsave Physical Security and Resilience
Several forms of physical security and multiple levels of system backup protect the Cardsave Systems and databases. This makes transaction processing highly reliable and resilient to events such as security breach or power failure.
  • Only authorised personnel can gain access to the VSP Server and fingerprint identification is required.
  • Multiple servers are dedicated to particular roles.
  • The VSP Servers are fed by multiple power supplies and backup generators.
  • Secondary network connections will activate should the primary network fail.
  • VSP Servers have multiple connections to banking authorisation and settlement systems