Discount Bicycles Limited

Discount Bicycles Limited Unit B1 Park Hall Trading Estate Park Hall Road London SE21 8EN Product Enquiries & Sales Assistance - 020 8761 8562 Customer Service - 020 8761 2959

Before you contact us please make sure your answers cannot be answered by the info given below. A list of all these pages and others can also be found on our help pages. Our contact details can be found at the bottom of the page.

Terms & Conditions - Our Terms and Conditions
Privacy Policy - Info about how we use, store and protect your information.
Cancellations - Your rights and info on how to cancel an order.
Repairs - Information and costs involved with servicing and repairs.
Delivery - Information about our delivery services.
Returns - Information about Returns Policies.
Warranty - Basic Guide on product Warranties.
Bike Type - Detailed information about all the differnt types available at our store.
Frame Size - Rough Guide to different bike sizes.
Assembly - Information about what you might need to do when you recieve your guide.
Payment - The payment options that are available to you.
Pricing - Our Pricing Policies
Map - A map with our location.
How to get to us - A brief guide on how to get to us.
Security - Information on the security measures we take to protect your information

FAQs

Please also visit our Frequently Asked Questions page for answers to common questions.

Is your website secure?
How much should I spend on my new bike?
Which type of bike should I buy?
What is your address?
What are your opening hours?
Can I test ride a bicycle at your store?
Are all your products always in stock?
Can I come into the shop and buy a bike and ride it away?
If I order online, how will I know when my order will arrive?
If I don’t like my item, can I return it?
What size bike should I buy?
Are your products guaranteed?
Can I specify a delivery date?
Do I have to be available to sign for delivery?
What should I do if my card details are refused?
How can I pay for my purchases?
Can I purchase Discount Bicycles gift vouchers online?
How do I know if Discount Bicycles has received my order?
Can I add to an existing order?
Can I reserve products and pick them up?
What are your opening hours?
Are receipts sent with the order?
Can I place an order from overseas?
Do you deliver to overseas addresses?

Contact Details

For a swift response please contact the correct deparment, whch are as follows.

sales@discountbicycles.co.uk - Sales - Product Info, Pre-sales info, Buying advice, etc...
customerservices@discountbicycles.co.uk - Customer Services - Dispatch, Delivery, After Sales, etc...
complaints@discountbicycles.co.uk - Complaints - Any Complaints about products or services provided by us.
testimonials@discountbicycles.co.uk - Testimonials - Any good reviews or recommendations about products or services provided by us.
cancellations@discountbicycles.co.uk - Cancellations - If you want to send a cancellation request on an order.
contactus@discountbicycles.co.uk - General - General Customer Service or any other questions not covered by the above.

Discount Bicycles Limited
Unit B1 Park Hall Trading Estate
Park Hall Road
London SE21 8EN

Telephone:0845 166 8284
Sales:020 8761 8562
Customer Service:020 8761 2959

Enquiry Form

If you cannot find the answer to your questions on our site and do not know which department to contact please use the form below. Thank you.

Testimonials Payment Security Privacy Pricing Bicycle Hire
This site and all contents are ©2010 Discount Bicycles Limited Registered Company Number 04709306 VAT Number 810 0336 90
Email: sales@discountbicycles.co.uk Telephone: 020 8761 8562